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Friday, 6 April 2012

Secrets of the world's best airlines

By Chris Gray Faust, 
First class on Cathay Pacific is more of a suite than a seat (which converts into a lie-flat bed). There are privacy screens. and duvets, pillows and sleepsuits are available.
Remember when flying was fun? Retro shows such as "Pan Am" and "Mad Men" offer glimpses of a more civilized time, when flight attendants took care of your every whim, and you didn't have to worry about baggage fees, booking charges or competing with other passengers for limited bin space.
As you look at this list, you may notice that most of these airlines are based in other countries; sadly, most legacy U.S. airlines consistently lag behind their more glamorous foreign rivals as far as amenities and customer service. So for each airline, we've included at least one route from a U.S. airport that might tempt you to rethink long-haul travel after all.There are still a few oases in the sky, on airlines that offer excellent customer service and special touches that make flying more palatable. Some have won awards from rankings such as Skytrax and J.D. Power and Associates, while others enjoy favorable word of mouth from frequent travelers on forums such as FlyerTalk.
Cathay Pacific
What makes them special: The Hong Kong-based company has won airline of the year several times from Skytrax. Although a sex scandal in 2011 briefly tarnished its reputation, Cathay Pacific continues to be singled out for its comfortable seats across classes, as well as the quality of its meals (rice cookers, toasters and skillets are onboard).
Front of the plane: Cathay Pacific's first-class seat has a massage function and converts into a full lie-flat bed. The quasi-suite also has a closet, an ottoman and an entertainment system in 10 languages.
In the back: Cathay Pacific launched a Premium Economy service in March 2012, which comes with dedicated check-in counters and 8 inches of seat recline. Even the basic economy seats come with more pockets to hold your amenities and ports that allow you to stream entertainment from your iPod or iPad onto the monitor.
Hot route: If you're interested in those Premium Economy seats, look for them on the Hong Kong-New York flight first.
Qatar Airways
What makes them special: Based out of Doha in the Middle East, Qatar's national airline won the coveted airline of the year from Skytrax, the world's largest airline ranking and review site, in 2011. Although its U.S. routes are limited, the carrier scores big for the friendliness of its cabin staff, its entertainment system and the comfort of its seats.
Front of the plane: Eat when you feel like it in first or business class; your meals are served when you want them, not simply when it's convenient for the crew. Amenity kits in first class feature exclusive Prada products, while business class has Molton Brown.
In the back: Even if you're in economy, you'll still get a welcome towel from the attendants. Qatar's economy seats have a higher "pitch" -- the distance between seats in front and in back of each other -- than on other airlines, and you'll be served two hot meals on a six-hour flight.
Hot route: In the U.S., Qatar currently only flies out of Houston, Washington D.C. and New York. All flights are nonstop to Doha; from there, you can connect to hard-to-reach destinations like the Seychelles or the Maldives.
Singapore Airlines
What makes them special: Almost all lists of top-rated airlines include the Singapore-based carrier near the top, and with good reason: The company has centered its brand around customer service. While the iconic "Singapore Girl" image has been categorized as sexist, the carrier still issues strict grooming standards for both male and female crew. All stewards undergo a rigorous 15-week training program.
Front of the plane: The company upped the ante for luxury travel in 2010 by introducing Singapore Airlines Suites, separate compartments blocked off with their own doors. The cabins include a stand-alone bed, a 35-inch leather chair and an LCD TV with full entertainment options.
In the back: Economy seats are designed so that when you recline, you don't intrude as much into the space of the person behind you. Seats also have individual reading lamps (closer and less obtrusive than the overhead lights on most planes) and in-seat power supply.
Hot route: Clocking in at 18 1/2 hours, Singapore flies the world's longest nonstop commercial routes between Newark and Singapore.
Emirates Airlines
What makes them special: Everything is over-the-top in Dubai -- and this airline from the United Arab Emirates is no exception. From the striking draped-scarf headgear that their attendants wear to the entertainment system that offers more channel choices than other airlines, the carrier doesn't shy away from standing out. Emirates was also the first airline to allow people to use their cell phones in flight (the service isn't available on routes from the U.S. yet).
Front of the plane: Your golden ticket comes with perks before you even sit down: In some cities, including San Francisco, elite passengers receive a free, chauffeur-driven ride to the airport. The Emirates lounges are also among the best in the world, with showers, a full buffet and bar service.
Hot route: Emirates added nonstop service from Seattle to Dubai in March.In the back: Economy-class customers still receive free wine and cocktails with their meals. For a fee, you can receive text messages and e-mail at your seat.
JetBlue Airways
What makes them special: J.D. Power and Associates ranked JetBlue tops in customer satisfaction for a North American low-cost carrier in its 2011 annual survey, scoring the carrier high on its aircraft and in-flight services. Passengers love the New York-based airline's personal entertainment systems, free checked bag policy and unlimited snacks. There's even a JetPaws program for furry guests.
Front of the plane: While JetBlue doesn't have a typical first class, passengers can purchase more legroom by buying an Even More Space seat that has six additional inches of pitch. In some cities, Even More Space comes with Even More Speed -- i.e., expedited boarding.
In the back: Worried about missing the game? JetBlue's entertainment system boasts live DIRECTV, so you can watch ESPN, news or your favorite shows as they broadcast. Look for Wi-Fi aboard all planes by the end of 2012.
Hot route: Anything that goes through JetBlue's amenity-filled T5 terminal at JFK Airport in New York.
Alaska Airlines
What makes them special: Alaska Airlines took top honors for traditional carriers in the 2011 J.D. Power customer satisfaction survey. Passengers praised the Seattle-based airline's usually chipper flight crew; the boarding, deplaning and baggage process (if you don't get your baggage within 20 minutes, Alaska will give you a $20 voucher or 2,000 points), as well as check-in and reservation services. Bonus points for a mobile app that actually works at the gate when you need it.
Front of the plane: You'll notice that the list above didn't include anything about the seats or in-flight amenities; Alaska lags behind the others on this list in this department. First-class seats do come with meals and drinks influenced by the Pacific Northwest or Hawaii, depending on destination.
In the back: Bring your credit card if you want to be entertained: Alaska rents personal entertainment devices pre-loaded with movies and TV shows. Almost all of the planes have Wi-Fi for purchase. The coffee comes from Starbucks.
Hot route: Alaska recently added nonstop service from Seattle to Philadelphia and Fort Lauderdale, as well as more regional routes to Portland, Oregon.

Tuesday, 27 March 2012

Are airlines stealing your flights?


We’ve grown accustomed to jumping on and off flights at a moment’s notice, but what if an airline won’t let you on a flight you’ve already paid for? Yahoo! Finance investigates.

Yahoo! Finance's Esther Shaw takes a look to see who's at fault if an airline tells you that you can't board a flight you've booked and paid for.

The problem:
I bought a return flight to Edinburgh with British Airways a few weeks ago, but then had to fly up to Scotland a day before I’d originally planned to because of a work commitment.

I booked a new single flight to Edinburgh last minute with easyJet to keep costs down and assumed I’d be able to use the return flight from my original ticket.

However, when I turned up at the airport on the Sunday to use the return portion of my ticket, BA tried to charge me £200.

This seems absolutely disgraceful as I had already bought a ticket for that flight, and paid for it in full.

I was so unhappy I refused to give BA any more money and got the train instead.

I also complained to the Civil Aviation Authority (CAA) who said they were unable to do anything as technically, it’s in the small print.

But how can it be acceptable for an airline to steal your return flight if you don’t – or can’t – take the outgoing journey?

Jane


What we did about it

We contacted British Airways to see what they had to say on the matter.

A spokesman for BA explained that there are essentially two types of ticket that are sold by the airline: non-flexible and fully flexible.

He says: “Non-flexible tickets are the lower priced and must be used in the order of the routing. This is clearly laid out in the terms and conditions when making your purchase. The customer has to tick a box confirming that they have read and understood these terms before proceeding to payment.”

By contrast, he adds that a fully flexible ticket can be changed or refunded if requested.

“We are sorry that we were unable to offer the customer the change to the booking that they requested,” he said. “We always try to offer customers as much flexibility as possible, as we appreciate that plans sometimes change.

“This is why we offer flexible tickets where customers can receive a full refund if they no longer wish to travel.

“In this case, the fare that the customer was quoted, and subsequently paid, was based on the routing London to Edinburgh, Edinburgh to London, and so the tickets need to be used in that order.”

Tips
While you have had a very frustrating experience, the fact that this policy is laid out in the terms and conditions you signed up to means there is, I’m afraid, nothing more we can do in this case.

As BA points out, scheduled and charter airlines have a policy that if you book a return journey and do not use the outbound flight, they essentially cancel the entire trip.

However, there are several steps that you – and other travellers – can take to avoid this happening again.
  • Think carefully before purchasing any flight ticket and if you think there is a chance your travel plans may change, opt for a flexible ticket, rather than a non-flexible ticket, as these can be changed or refunded.
  • Make sure you read the terms and conditions carefully before ticking any box – so you know exactly what you are signing up to.
  • Consider buying two single one-way tickets, rather than a return flight. However, note that an airline might not allow you to purchase a single ticket from a country where your debit or credit card is not registered. The key is to check this prior to booking.
  • Look at paying for a flight change to your outbound flight. The cost will usually include the fare difference and an admin fee – so do your sums to work out if this is cost-effective.
  • If you need to make a complaint about an airline, contact the Civil Aviation Authority at (www.caa.co.uk). Click on “Passengers” and “Resolving Travel Problems.” You will also find advice there on making complaints.

If you've been badly treated by a company, you can email ConsumerHelpUK@yahoo.co.uk with details of your experience, and it could be investigated and featured on Yahoo!. Please note we will not respond directly to individual emails, and are unable to investigate every submission.

Thursday, 23 February 2012

Free things at International airports around the world


Airports aren't known for being full of free goodies. They leverage their captive audiences to get travelers to pay for every minute you're sitting around, whether it's in $2.49 bags of chips or $9.99 Wi-Fi. But some airports stand out: rather than bilking and milking, they understand that travelers will want to return to a city if their first or last impression is a positive one. And what's more positive than getting something for nothing?
Free movies & video games: Singapore Changi AirportSingapore's Changi airport is the ultimate paradise of free stuff. Terminal 3's free movie theater screens big-name Hollywood flicks such as "X-Men: First Class," 24 hours a day. Terminal 2 offers free Xbox 360 and PlayStation 3 gaming systems. If you want to stream your own movies, there's free Wi-Fi throughout the airport, as well as 500 free Internet kiosks. That's only the tip of Singapore's jumbo jet of airport entertainment, but it'll probably keep you occupied for at least one layover. 
Free Smithsonian Museum: Washington Dulles International AirportOkay, I'm cheating a little bit: the Udvar-Hazy museum adjacent to Washington Dulles airport requires a 50-cent, 15-minute bus ride to get there. But holey moley. This blows other little "airport museums" out of the water. Iit's a set of giant hangars stuffed with things such as an SR-71 Blackbird, the space shuttle Enterprise and the Enola Gay, which dropped an atomic bomb on Hiroshima. They also have free tours and an observation tower where you can watch planes landing at Dulles.
Free library: Amsterdam Airport Schiphol Free Skype calls: Tallinn Airport, EstoniaSkype was originally written by Estonian programmers, so it's no surprise that the country is relentlessly proud of its best-known major export. In April 2011, the first free Skype video chat booth popped up at Tallinn's airport, and you can use it to make unlimited, free video calls anywhere in the world. If there's too much of a line, you can try sending an email from the 14 free Internet kiosks in the airport, or hooking up your own laptop over the airport's free Wi-Fi.
The Amsterdam airport is big for layovers, and the Dutch are big on reading. Let's combine the two! Schiphol Airport Library is a showcase for Dutch culture, with Dutch literature in translation, Dutch music and even its own Twitter feed (@airprtlibrarian). Nine of the 25 seats have iPads, as well. The library is part of "Holland Boulevard," the cultural area of the airport which also has a (non-free) branch of Amsterdam's Rijksmuseum.
Free iPads: JFK International Airport, Terminals 2-3JFK Terminal 3 is the worst airport terminal in America; it's literally crumbling, so Delta has declared it unsalveageable and plans to demolish it. Until then: iPads! Delta has installed 200 iPads at restaurants near the gate areas. Sure, you can use them to order food, but you can also surf the Web, check your email, stream videos or find other ways to anesthetize yourself against the misery of your surroundings. (Delta has done the same at LaGuardia, another one of the nation's worst airports.)
Free city tours: Taiwan Taoyuan International Airport, TaipeiIf you're stuck in the airport for at least a few hours, the Taiwan Tourism Bureau offers free morning and afternoon tours of Taipei from Taoyuan International Airport. The morning tour hits an ancient temple and a center for pottery-making; the afternoon tour takes you to another temple, Taiwan's tallest skyscraper and the home of Taiwan's president. Taipei isn't the only airport offering free city tours -- Singapore's airport also offers free city breaks.

Saturday, 4 February 2012

Destinations you can get to for £100

 You'll be surprised how far you can travel for under three figures


Brandenburg Gate, Berlin (© Michael Holst Images - Flickr - Getty Images)
But how to spend £100? You could invest prudently on the stock market or spend it entirely on chocolate.

Or, if you're quick, you could travel to exotic destinations from Alicante to Zurich. No - you really could, and here's how:



Alicante
Fancy some spring tanning? Sun is very possible during spring visits to the Spanish port of Alicante, and Monarch has a flight itinerary between 6-9 March for only £84 from London Gatwick. Between (hopefully) bronzing, make sure to see the towering Castle of Santa Bárbara at the top of town, and to amble around the ritzy harbour at the bottom.

Copenhagen
Visiting the home of TV Show The Killing needn't be murderously expensive. easyJet has return flights from Gatwick to Copenhagen for just £68.98, including luggage, travelling 8-12 March. The Danish capital won't be especially warm in winter, but its fine architecture and finer food will more than compensate.

Paris
Go at the right time in winter, and Eurostar's Paris prices from London St Pancras can be incroyable. For a piffling £59 return, departing 21 February, you can spend a week purring over Pont Neuf and sipping chocolat chaud on the Champs Elysees, with ample spending money in your wallet.

Basel
Seemingly-attractive ski-flight prices often come with unfriendly luggage costs - meaning while you might travel cheaply, your skis sure won't. But the carriage of skis, poles and boots is included in the fee of return flights from Manchester to the emerging hub of Basel with SWISS. They cost £73 for a week departing 1 March.

Amsterdam
The tulip markets, bicycles and pretty canals of Amsterdam beckon for those canny cruisers who book DFDS Seaways' two-night cruise to Holland's capital. Departing Newcastle on 20 February, it costs just £97.48 with breakfast.

Berlin
Europe's clubbing capital is only a £98-return away via Ryanair. Flying from Stansted on 2 April, you'll have three nights to visit famed historical sites like the Reichstag or Checkpoint Charlie, to let rip in no-holds-barred clubs that never close, or, ambitiously, you could try both.

Prague
If you've got a sturdy, dependable rump, then consider coach travel as a bargain means for getting to faraway Europe. From 10-17 February (overnight both ways), Eurolines has a Prague trip for £81. The Czech capital's sensational beauty can distract from any stiffness that you might have incurred.

Leipzig
Carpooling is an innovative means for budget travel; you share a ride with willing strangers, who you hope aren't incredibly annoying, and stump up only for petrol. Currently on carpooling.co.uk, one 'Patrick' is currently offering three spaces on a trip to Leipzig, via Dortmund and Essen, for just over £70 each. He leaves on 3 February.

Thessaloniki
Thessa-where? Thessaloniki - it's in Greece, a land so far away and so far south that it might even be warm in February. It'll certainly be warmer than here. Somehow, Opodo has return flights from 22-25 February for a paltry £85. The taverna drinks truly will be on you...

Zurich
Zurich is Switzerland's coolest city thanks to its hipster neighbourhoods, sprawling parks and boho nightlife. It's also a gateway to the country's classic mountain scenery. Departing 17 March, a five-night flight itinerary with ebookers from Luton costs £76.58 - leaving change for entry to some of the capital's popular lidos.

Saturday, 7 January 2012

10 ways to avoid jet lag

Humankind's success in conquering flight has not come without dreaded jet lag. Anyone who is able to be in one location the other side of the world and then pass through several times zones to the other side will inevitably experience some difficulty in getting their body back to their normal routine. So, how do you avoid jet lag?

Man sleeping on plane
Almost everyone who travels by air, from passengers to pilots, is affected by jet lag. Jet lag disrupts our natural rhythms, confusing the ‘body clock', which regulates the usual waking and sleeping hours.
Jet lag may affect physical and mental performance and the symptoms include fatigue, insomnia, disorientation, headaches, light-headedness and more. Medical evidence also shows that jet lag makes travellers more susceptible to illness such as colds, flu, and stomach upsets.

Jet lag can be especially bad if you fly from west to east, because it is more difficult for your body to adjust to ‘losing time' when you journey east than to ‘gaining time' when you fly from east to west.
Whatever steps are taken by the flyer, none will entirely eliminate jet lag. Jet lag is an individual thing which affects different people in different ways.

The following are realbuzz's top 10 tips to help you minimize the effects of jet lag:

1. Start changing your sleeping pattern a few days before you leave so that it more closely resembles time zone at your destination. Adjusting your bedtime by an hour a day will lessen the effects of jet lag.

2. Get enough rest in the days prior to your trip. Too many people start off tired before they have even begun, which just exaggerates the effect of any jet lag.

3. Reset your watch at the beginning of your flight so that you start to think in terms of your new time zone.

4. Drink plenty of fluid during and after the flight. Planes are notoriously dry and cause dehydration, and the common wisdom is that dehydration is a leading cause of jet lag. This advice also includes avoiding alcohol.
5. If it is night-time at your destination, then sleep on the plane . Conversely, try to stay awake during the flight if it is daytime at your destination.

6. Exercise as much as you can on the flight while you're awake. Stretch your arms and legs and walk up and down the aisles to stimulate good circulation, which will help lessen the impact of jet lag later.

7. Learn from past experience on how your body has coped with a particular trip. Find the system that best works for you.

8. Avoid taking sleeping pills as they can in fact just make the jet lag worse.

9. Upon arrival, resist the temptation to flake out and have a nap. Napping reinforces the old body clock time, not the new one.

10. In some instances, jet lag may not bother people when they are away, but only when they return. In that case, all the same advice above should be applied in the same way as when the trip first began.

Friday, 30 December 2011

2012 Hottest Travel Destinations

From January 2012 By Colin Barraclough, Vinita Bharadwaj, Jennifer Chen, Jonathan Durbin, Eleni N. Gage, David Kaufman, Alexandra Marshall, Ralph Martin, David Swanson
 
Imagine lazing in a hammock on a remote beach in Panama, where boldface names like Angelina Jolie and Michael Jordan have been spotted. It’s a trip within reach—rustic-but-stylish hotels start at $99—and a country that’s remaking itself for 2012.

Discovering new destinations might seem next to impossible, but one of the wonders of travel is that there’s always someplace new on the horizon. And even when you think you know a place, there’s a hidden side ripe for exploration. To uncover 2012’s most exciting destinations, T+L crisscrossed the globe, bringing back everything from Toronto’s new hot spots to secluded resorts in northern Mozambique.
Some of our picks reflect travelers’ increasing thirst for adventure and desire to immerse themselves in local ways. “Our clients are interested in remote, off-the-beaten-path destinations that still retain their traditional culture,” says Scott Wiseman, president of Abercrombie & Kent USA.

Take Xishuangbanna, at the foot of the Himalayas in China’s southern Yunnan province. Though often overlooked in favor of Lijiang and Tibet, it’s home to an ethnically diverse population that still follows age-old customs—making it the place to get a cultural fix without the crowds. And a luxurious new Anantara resort means roughing it is not required.

Looking for something even more remote? It’s hard to top Corumbau in Brazil’s southern Bahia. The original inhabitants named it "far from everything" for good reason: a sojourn requires a bone-rattling, four-hour drive from the nearest airport. The rewards—deserted beaches, super-fresh seafood—make up for the journey.
For each destination, we’ve provided a breakdown of the kind of traveler it’s well suited to, the best time to go, and how to get there. Not all the destinations for 2012 are exotic and far-flung. Cutting-edge architecture and youthful creative energy are driving a renaissance in Guimarães, one of Portugal’s oldest cities.
Culture is also making over places such as Bentonville, AR, which Walmart heiress Alice Walton has graced with a free world-class museum of American art on 120 wooded acres.

Whether you’re a jet-setting sybarite, a design buff, or a thrill-seeking flashpacker, the places we’ve collected here will inspire you to make 2012 a year of new discoveries. —Jennifer Chen

 

Sri Lanka
Courtesy of Maya Villa

Hottest Travel Destinations of 2012: Sri LankaSri Lanka’s lush hill towns and pristine beaches have long appealed to a certain breed of worldly traveler, but the flare-ups of the country’s brutal on-again, off-again 26-year civil war kept all but the most devoted of them away. The conflict ended three years ago, and as a prolonged peace finally takes hold, this Indian Ocean island is on the cusp of a tourism boom.
Sri Lanka’s beach-lined southern coast, centered around the popular town of Bentota, is the country’s strongest draw—and big developers are moving in. The Minor Hotel Group chose the area to debut its sister brand to Anantara with last month’s launch of the 75-room Avani Bentota Resort & Spa (94-34/227-5353; doubles from $180) in a restored Geoffrey Bawa–designed building. A second Avani, a Six Senses resort, and a Shangri-La property are also in the works.
In the meantime, a handful of designers have opened boutique hotels, including the 15-room Villa Bentota (doubles from $224), the latest project from Sri Lankan tastemaker Shanth Fernando. Farther south, in Beliatta, Hong Kong decorator Niki Fairchild has turned a century-old house into the glamorous five-suite Maya (94-47/567-9025; doubles from $170).

In the northwest, an ambitious government scheme aims to transform the Kalpitiya peninsula into the country’s next big resort destination. Until those plans are realized, the laid-back Bar Reef Resort (94-777/352-200; doubles from $125) has airy cabanas and a quiet one-mile beach.
Perhaps the biggest peace dividend has been the reopening of the leopard- and elephant-filled Wilpattu National Park, in the northwest. Stay at the two-year-old Ulagalla Resort (doubles from $374), which has 20 thatched-roof bungalows on 58 acres an hour from the park. —Jennifer Chen
  

Toronto

Robert Harding Picture Library Ltd / Alamy

hottest travel destinations of 2012: TorontoIf all you know of Toronto is that it’s clean, safe, and able to double for New York City on film, then you haven’t been here in a while. The city has undergone a dramatic change in the past few years, led by remarkably hip restaurant, fashion, and nightlife scenes. Three locals give T+L their take on Toronto’s new style. —Jonathan Durbin
Cameron Bailey, Codirector of the Toronto International Film Festival
What characteristics would you identify as uniquely Torontonian?
We’re voracious cultural consumers. To be well-versed in both vintage dub reggae and different kinds of hot sauces from Asia is totally normal here.
Where do the film-industry players hang out during the festival?
The Hazelton Hotel’s One Restaurant (416/961-9600; dinner for two $250) is the hot spot. Locals like quieter places; Bar Italia (416/535-3621; dinner for two $95) is where director Atom Egoyan eats.
Has the city upped its style game?
Men’s style here used to be jeans and a lumberjack jacket. Now there are boutiques and tailor-made clothes.

 4

St. Vincent and the Grenadines


hottest travel destinations of 2012: St. Vincent and the GrenadinesNeil Selkirk / Courtesy of Petit St. Vincent
A string of 32 islands just south of St. Lucia, St. Vincent and the Grenadines has long been an under-the-radar getaway for the jet-setting elite. But recent developments—including a $240 million airport set to open on St. Vincent next year—are making the region accessible to a broader audience. Built on volcanic black sand, the new Buccament Bay Resort (St. Vincent; 877/502-2022; doubles from $1,024, all-inclusive, three-night minimum) has 90 light-filled villas that gaze out on a secluded white-sand beach. Twenty miles south, tiny Mustique remains a playground for the likes of Mick Jagger and Tommy Hilfiger (and was a runner-up honeymoon pick for the Duke and Duchess of Cambridge). A handful of new villas are now available to rent from the Mustique Company (villas from $7,000 per week), including the four-bedroom Mimosa, a contemporary affair with a pebbled infinity pool, private chef, and dedicated utility vehicle for exploring the isle. A more affordable option is the four-bedroom Liselund, on a hillside overlooking the sea. Nearby, the 44-year-old private-island resort of Petit St. Vincent (doubles from $1,050, all-inclusive) has reopened after a top-to-bottom makeover: 22 stone-walled, thatched-roof cottages are done up in earthy tones and driftwood palapas now line the beach. There’s also a waterside restaurant and a tree-house-style spa, where an open-air hot-stone massage is the perfect end to the day. —David Swanson

5

Guimarães, Portugal

hottest travel destinations of 2012: Guimaraes, PortugalCourtesy of Historico

A burst of cultural creativity and youthful energy is breathing new life into one of Portugal’s oldest cities. Here, how to make the most of your day there.
9 A.M.: Start the morning with breakfast on your private terrace overlooking the city at the hillside Pousada de Santa Marinha (351/253-415-969; doubles from $210), a ninth-century monastery turned hotel.
10 A.M.: Hike the six-mile Citânia de Briteiros, which leads to the dramatic ruins of an Iron Age settlement.
Noon: Don’t miss the small but high-quality selection of local products at Verde Inveja (351/ 253-554-020), including artisanal chocolates, traditional pottery, and soaps by the century-old Antiga Barbearia de Bairro.
1 P.M.: What Guimarães lacks in cutting-edge gastronomy it makes up for in well-executed traditional fare. About 20 minutes from town, the intimate São Gião (351/253-561-853; dinner for two $100) specializes in house-made foie gras; all manner of fish, roast meat, and game; and excellent Portuguese wines.
3 P.M.: For the latest in Portuguese music, theater, film, and art, take your pick between the Vila Flor Cultural Center (351/253-424-700), in an 18th-century palace downtown, and the new Center for Arts & Architecture Affairs, in the formerly industrial district of Rua Padre.
8 P.M.: Whether grilled, fried, or baked with bread crumbs, bacalhau (salt cod) is the dish to order at Histórico (351/915-429-700; dinner for two $65). Not a cod lover? The menu is also strong on other regional classics, such as cheese fondue and grilled octopus.
11 P.M.: Swing by the city’s oldest square, Largo da Oliveira—it’s full of lively cafés where locals gather to drink and people-watch until the wee hours. —Alexandra Marshall

6

Abu Dhabi

hottest travel destinations of 2012: Abu DhabiCourtesy of YAS Viceroy Hotel

Move over, Dubai: The capital of the United Arab Emirates is booming, with starchitect museums and high-design hotels on Saadiyat island and beyond remaking the skyline.
Guggenheim Abu Dhabi (2014): Frank Gehry’s new Guggenheim will be the foundation’s largest location, and will recall Arabian wind towers and courtyards.
Louvre Abu Dhabi (2014): Created by Jean Nouvel, the floating domelike structure will showcase a range of international artwork on loan from the Paris flagship.
Zayed National Museum (2014): Five soaring, wing-shaped towers designed by London-based Foster & Partners will house an exhibition on the UAE.
St. Regis: Overlooking miles of white sand, the just-opened resort includes 377 spacious rooms and seven restaurants and lounges. stregis.com.
Park Hyatt: The new Park Hyatt is surrounded by an 18-hole golf course and a protected turtle-nesting habitat.
Rocco Forte Hotel: The wavy, blue-and-green glass building created by WS Atkins & Partners, of London, mirrors the colors of the gulf.
Yas Viceroy Hotel: Made up of two steel-and-glass towers linked by a bridge, this futuristic hotel, built by Asymptote Architecture, is now part of the Viceroy chain.
Monte-Carlo Beach Club: Saadiyat’s first beach club has a spa, poolside cabanas, and gulf-front restaurants. —Vinita Bharadwaj

7

Costa Navarino, Greece

Hottest Travel Destinations of 2012: Costa Navarino, Greece
Courtesy of Starwood Hotels & Resorts

Greece’s economy may have seen better days, but that hasn’t stopped the tourism industry from moving forward. Take the region of Messenia, the westernmost finger of the hand-shaped Peloponnese peninsula, filled with sun-drenched valleys, Byzantine churches, and sandy dunes that border the crystal-blue Ionian Sea. The area has remained virtually unknown to travelers, who have traditionally preferred the white-sand beaches of the Greek islands. But Costa Navarino, a new resort complex set on 2,500 acres, is aiming to change that, turning this low-profile stretch of coastline into Europe’s newest Riviera.
Costa Navarino is ambitious and international, with several hotel partners. Starwood opened a Westin resort and the Romanos, a Luxury Collection hotel, last year; a Banyan Tree is slated to debut in 2013. But it’s also intensely local. At the Starwood properties, more than 75 percent of the staff is from surrounding villages and guests are encouraged to spend an evening at the house of a Messenian family. The low-slung villas are made from native stone and have Greek art from the 17th century, and treatments at the 43,000-square-foot spa are based on 4,500-year-old recipes found at King Nestor’s palace nearby. With rates much lower than at similar hotels in Mykonos and Santorini, this quiet slice of the Peloponnese might just experience a Greek revival. Westin doubles from $276; Romanos doubles from $193. —Eleni N. Gage

8

Xishuangbanna, China

Hottest Travel Destinations of 2012: Xishuangbanna, ChinaDBimages / Alamy

Yunnan is thronged with visitors both Chinese and international—but this untamed corner of the province at the foot of the Himalayas is still largely overlooked. With rain forests, Buddhist temples, tribal villages, and China’s last remaining wild elephants, it’s the place to get a cultural fix without the crowds.
Stay: Xishuangbanna enjoyed a brief vogue with domestic travelers two decades ago, so it has some basic hotels. But the Anantara Xishuangbanna Resort & Spa (86-691/871-7777; doubles from $350) will set a new standard when it opens this spring. The province’s first luxury retreat faces the banks of the winding Luosuo River in the bucolic town of Menglun. The 103 rooms, some with private pools, will have gabled roofs and lotus motifs. The restaurant will showcase the indigenous cuisine.
See: The local ethnic groups—Dai, Hani, Yi, and others—share Southeast Asian ancestry, making Xishuangbanna’s culture feel less Chinese and more a blend of Thai, Lao, and Burmese. Stroll through Manfeilong, a traditional Dai village, at dawn and you’ll hear the chants of Buddhist monks and watch the sun rise over an 11th-century pagoda. Visit plantations growing Yunnan’s coveted, smoky Pu-erh tea leaves. Nearby, the 2,200-acre Xishuangbanna Tropical Botanical Garden has more than 1,000 species, including fig trees, bamboo, and orchids.
Experience: For a more immersive trip, Wild China leads treks through Dai market towns and verdant river valleys, and organizes stays with local families. Guests can extend their trip to follow the Mekong into northern Thailand. —Jennifer Chen

9

Southern Bahia, Brazil

Hottest Travel Destinations of 2012: Southern Bahia, BrazilCourtesy of Fazenda Sao Francisco do Corumbau

The Pataxó people got it right when they named their Bahian village Corumbau—“far from everything.” It’s only about 30 miles from Porto Seguro airport, but the dirt roads make for a bumpy, four-hour drive. Yet the same venturesome Brazilians who turned nearby Trancoso from sleepy to chic are calling Corumbau and neighboring Caraíva the country’s next hot spots. And the helicopter takes just 20 minutes.
Corumbau: Once you finally get here from Porto Seguro—the most adventurous option requires a beach buggy, wooden raft, and dugout canoe—you may want nothing more than to lie on a beach, sipping an açai juice. But there’s plenty to keep you busy: snorkeling the pristine coral reef; mastering the local spearfishing technique; hiking through dense tropical forest. Clothing designer Renata Mellão’s Vila Naiá (55-11/3061-1872; doubles from $800, including meals) has eight sexy bungalows and suites, outfitted in bold fabrics and recycled driftwood and connected by boardwalks. A more secluded option is Fazenda São Francisco do Corumbau (55-11/3078-4411; doubles from $800, including meals), where 10 light-filled cabins face nine miles of deserted beach, and fresh seafood is matched with produce from the garden. gatwick taxis
Caraíva: Six miles north of Corumbau is a town that’s the epitome of Brazil’s no-fuss beachside life. Wooden houses splashed in shades of mustard, lime, and peach line a tangled web of streets too sandy for cars; the chief mode of transport is mule. Show up for a 4 p.m. lunch of moqueca (fish stew) at the Boteco do Pará (55-73/9991-9804; lunch for two $40), whose tables are shaded by an almond tree. Hotels here are rustic; the best is Pousada Lagoa (55-73/3668-5059; doubles from $86), where five brightly painted bungalows are scattered across a lush garden. At the other extreme is Fazenda Caraíva (55-21/2225-9476; from $4,810, including breakfast and dinner), a three-bedroom villa designed by local architect Ricardo Salem. It sits on a forested promontory, drawing publicity-shy execs and celebrities. —Colin Barraclough


10

Hamburg, Germany

hottest travel destinations of 2012: Hamburg, Germany
Courtesy of HafenCity Hamburg GmbH

Hamburg has always been a cosmopolitan city, with the famously louche St. Pauli district (where the Beatles played some early club dates) rubbing up against the monied quarters built by shipping and banking fortunes. Despite a slew of sleek postwar glass towers, however, Hamburg has never been known for design. That’s bound to change with the HafenCity development, a hypermodern showpiece that’s rising on the city’s old docklands. The 388-acre mega-project is being built in phases (it’s not due for completion until 2025), but it’s already giving Hamburg a welcome jolt of architectural glitz, with a handful of new hotels, boutiques, and restaurants drawing in the style set. Herzog & de Meuron’s Elbphilharmonie Concert Hall, where performances will start in 2014, is the star of the show, resembling an enormous ship passing through fog—a trick of treated glass that seems to bend and twist in the silvery light. The building looms over HafenCity’s completed, visitor-ready Am Sandtorkai/Dalmannkai quarter, an enclave of trophy apartments built over canals. Entering feels a bit like going back in time; you cross over a canal and through a series of enormous 19th-century brick warehouses. But beyond this historic ring, everything is brand-new and topsy-turvy, with nary a straight line in sight. The Marco Polo Tower, a luxury residential building, exemplifies the off-kilter aesthetic: a narrow-waisted, broad-shouldered structure with terraces angled so that the whole building seems to be wriggling away. HafenCity is so new you can still smell the construction dust, but it’s already shifting the city’s center of gravity.

 Stay: Book a corner unit with a view at the ultrahip, nautical-style 25hours Hotel HafenCity. 49-40/257-7770; doubles from $144.
Eat: Carls serves French-accented German fare (lobster bisque; dill-scented haddock). 49-40/300-322-400; dinner for two $105.
Shop: Witty Knitters sells Jutta Schweiger’s cashmere knits in an Alice in Wonderland setting. 49-40/211-117-911. —Ralph Martin

Panama

Hottest Travel Destinations of 2012: PanamaWhitney Lawson

Shedding its reputation as a sunny haven for shady characters, Panama is courting high fliers by giving everything an upgrade—hotels, museums, and even that famous canal.
The Beach Buzz: Solace seekers typically head to Panama’s Caribbean coast, leaving the Pacific beaches to the surfers. But boldface names—Angelina Jolie; Michael Jordan—have been spotted in the remote Pacific village of Pedasí, four hours from the capital. Most visitors stay at the rustic-but-stylish El Sitio Hotel (011-507/832-1010; doubles from $99) or in a beachfront loft at Villa Camilla Hotel & Resort (011-507/232-0171; doubles from $200).
The Passion Project: Frank Gehry’s Biomuseo will finally open this winter on Panama City’s Amador Causeway after a decade of fits and starts. Gehry—whose wife is Panamanian—was aided by industrial designer Bruce Mau and landscape architect Edwina von Gal in the $90 million project, a series of rain-forest-like gardens and biosphere galleries.
The Next Great Neighborhood: Panama City’s atmospheric Casco Antiguo (Old Town) is being scrubbed up for travelers lured by its 17th-century cathedral and crumbling mansions. The six-room Las Clementinas (011-507/228-7613; doubles from $250; dinner for two $50)—whose owner is a pioneer in the area’s preservation efforts—captures the colonial-chic vibe. Its restaurant serves Panamanian comfort food such as coconut-spiked risotto and ropa vieja.
The Luxury Boom: Five-star hotels are rising in Panama City to house business travelers and South Americans on weekend jaunts. The sail-shaped Trump Ocean Club (855/878–6700; doubles from $319) opened last year, as did Le Méridien (800/543-4300; doubles from $230). Also new: the South Beach–style Hotel Manrey (011-507/203-0000; doubles from $224).
The Big Dig: The Panama Canal is two years from completion of a $5.2 billion expansion that will double its capacity—just in time for its 100th birthday—and fit supersize cruise liners, such as Cunard’s flagship Queen Mary 2 and nine Princess Grand Class vessels. The 2004 Miraflores Visitor Center (011-507/276-8325), located canalside 30 minutes from downtown, sheds light on the project’s history. —David Kaufman
12

Mozambique’s Northern Coast

hottest travel destinations of 2012: Mozambique's Northern CoastCourtesy of Azura

This stretch of Indian Ocean coastline has upped the ante in recent years, with rustic-chic beach retreats giving way to polished lodges and ultra-luxe resorts to rival those of Mauritius and the Seychelles.
Vamizi Island Lodge: Lining a mile-long beach in the far northern Quirimbas, a ribbon of 32 coral islands near the Tanzanian border, Vamizi has 15 villas decked out with marble showers and ocean-view dining rooms. There’s no TV, but you can watch the samango monkeys and tropical birds that make Vamizi home. 44-1285/762-218; doubles from $590.
Ibo Island Lodge: Located in the cultural heart of the Quirimbas, Ibo’s trio of colonial-era mansions reflects the island’s centuries-old Arab, Indian, and Portuguese heritage. Wide verandas have hand-carved teak daybeds, while the nine rooms come dressed with Indian silk throws. The lodge takes guests on island-hopping dhow safaris. 27-21/702-0285; doubles from $730.
Azura at Quilalea Private Island: The nine coral stone-and-thatch bungalows of Azura, set on the southern end of the Quirimbas, look onto a protected deepwater bay where Portuguese and Arab traders once docked their dhows. 27-76/705-0599; doubles from $1,190.
Coral Lodge 15.41: This 10-villa property combines local woods and colorful African accents with plush amenities such as a seaside spa and an infinity pool. Perched on a peninsula a short boat ride from Ilha de Moçambique, the 16th-century Portuguese colonial capital, Coral Lodge arranges tours of the island’s ruins. 258-266/60003; doubles from $850.
Nuarro: Tucked into the lush dunes of the Baixo do Pinda peninsula, 100 miles north of Ilha de Moçambique, Nuarro’s 12 thatched-roof bungalows have sweeping bay views out front and a rugged panorama of bush and baobab forest. 258-82/301-4294; doubles from $590. —Douglas Rogers
13

Bentonville, Arkansas

hottest travel destinations of 2012: Bentonville, ArkansasCourtesy of Crystal Bridges Museum

Until now, Bentonville, Arkansas, has been famous for one thing: it’s the home of big-box retailer Walmart. But Alice Walton, youngest heir to the empire, is using a large share of her wealth—estimated by Forbes at $21 billion—to transform the region into a world-class cultural destination. The Crystal Bridges Museum of American Art (479/418-5700), opened in November, is a showcase for Walton’s impressive collection—and an audacious gamble that a large-scale arts institution can thrive in the Ozarks.
To hedge her if-you-build-it-they-will-come bet, Walton hired architect Moshe Safdie to design the museum, set on 120 wooded acres just outside town. He created a series of gently curving pavilions hovering dramatically around and over ponds fed by natural springs. Walton also approached 21c Museum Hotels—which put Louisville, Kentucky, on the art-world map—about opening a property in town. (Designed by Deborah Berke, it’s due next January.) Her biggest investment may be the collection itself, bought at often eyebrow-raising prices and covering the full sweep of American art, from Colonial portraitists Gilbert Stuart and John Singleton Copley to 19th-century masters Winslow Homer and Thomas Eakins, with a splash of contemporary art (Andy Warhol; Roxy Paine; Jenny Holzer) thrown in.
The museum is already being touted by some as a countrified Guggenheim Bilbao—and Walton herself as a latter-day Morgan or Frick, digging deep into her pockets and dreaming big. This may be enough to attract culture seekers from around the country, if not the world. But there’s another enticement. In true Walmart spirit, they’re rolling back prices here, too: admission is free. —Stephen Wallis
Heathrow taxis

Thursday, 8 December 2011

Qatar Airways starting fifth daily Heathrow flight


Report by Dominic Ellis
Qatar Airways is to introduce a fifth daily flight between Doha and London Heathrow from the start of the Northern Summer schedules on March 25 next year.
QR075 will depart Doha at 0635 and arrive London Heathrow at 1200, with QR076 departing Heathrow at 1600, arriving Doha at 0050 the next day.
The additional service, served by a B777 with 42 business class seats, takes route capacity up from 28 to 35 flights each week.
Flight times have been scheduled to dovetail with the carrier’s Asia Pacific network.
Qatar Airways CEO Akbar Al Baker said the additional capacity reflected the growing importance of London to the airline's international operations and would also help meet demand for the Olympics taking place next summer.
"London has been one of our best-performing routes and it was only a matter of time before we could look at increasing frequency to meet the high demand," he said. "With the global spotlight also turning on London for next summer’s Olympics, we look forward to facilitating travel for sports lovers to what promises to be a great spectacle."

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